If your church requires volunteers to pass a background check before they can serve, enable the background checks requirement from the Location or Event Settings.
Only Administrators in Planning Center People can request and manage background checks. To find out how, see this article for People.
Requiring Background Checks
There are two places in your event where you can require background checks.
- When editing a Location, you can set only that location to require background checks for volunteers.
- If you want every location to require them, you can do so from the Event Settings. This will not allow you to make changes for background checks on the location level.
No matter where you're making this change, you'll see the following section to turn required background checks on.
Checking Volunteers into Secure Events or Locations
If you require background checks for volunteers, anyone without a background check will not be able to check in as a Volunteer type unless they have a cleared background check, including people under 18. You can manually add a cleared background check to minors, and the check will expire on their 18th birthday.