Dymo printers are only compatible on a machine that can allow the Dymo software to be installed (Mac and Windows), and has a USB port. You can use an iPad or Android device with Dymo by printing to another station. This article will show you how to set up your Dymo software and get started with Check-Ins. Use this Printer Check Page to help you troubleshoot which part of this process might be getting tripped up.
Install the Dymo Software
First, download and install the Dymo Label Software from right here. - It's important to install this from the website, and not from the disc, as that will ensure you have the latest version.
This will walk you through installing the software and the needed Dymo widget. Make sure you have your printer physically plugged in during the installation. Once it's installed, click the blue "print" button at the bottom right of the software to make sure that it's working properly. If it doesn't work at that point, try restarting your computer and/or reinstalling the software from the website.
When you first start up the Dymo software you should have seen a prompt to install the Dashboard widget, which you'll need for Check-Ins. If you didn't see this prompt, you might have an older version of Dymo. Grab the latest version here and reinstall.
Once installed, you'll see a widget in your toolbar as seen above. On Mac, you'll see a Dymo logo at the top of your computer. On a Windows device you'll see it on the bottom right in the System tray.
To test the plugin, click on the icon in the toolbar/system tray and click on "Diagnose."
If everything is green on that page and our Printer Check Page, then Check-Ins should work!