Permissions in Check-Ins

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When you check in someone for the first time, they will be added to Check-Ins with no permissions. However, you can give them permission to access different parts of Check-Ins.

Only Organization Administrators can see information for people across Planning Center apps. In Check-Ins, you can make someone an Admin or Non Admin with Counter permissions.

From the People page, go to the Administrators tab to see a list of the current Administrators and their permission levels. Click a name to view their current permissions.

Admin tab on the People page

If they don't yet exist in Check-Ins, you can click Add Administrator to add them.

From the Permissions tab on the person's profile, choose their permission to be Admin or Non Admin.

Permissions tab on profile


An Admin has two different permission levels:

  • Viewers can see data from any event, but they can't make any changes to data, unless they're also a Counter, someone who can add headcounts.
  • Editors, as the top permission level, have full access to all data in Check-Ins.

Click Admin, and then choose a permission type from the dropdown.

Admin permissions

Only Editors can create stations.

Non Admin

Non Admin permissions allow users to be Counters for Headcounts without giving them full permissions to Check-Ins.

Non Admin permission

Once you've checked the Counter box and Save, an email will be sent to the person, letting them know they have been added as a counter and prompting them to download the Headcounts app from the App Store or Google Play. They can log in and start tracking attendance from the app.

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