Check-Ins and Services Integration

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With the Check-Ins and Services Integration, your scheduled volunteers can easily check in at a Check-Ins station. This will automatically update their attendance in Services and include the Volunteer in any Check-Ins reporting.

Check-Ins and Services are connected by the Check-Ins event session date and time matching the Services plan date and time. When a scheduled person checks in, the integration will trigger attendance in both Services and Check-Ins.

Enable the Integration

Go to the Check-Ins event settings to make sure the Services Integration is set to Enabled.


Once enabled, anyone scheduled in Services who checks in will be checked in as a Volunteer. If the Check-Ins event location matches the Services team or position, the matching location will be suggested. If there is not a matching location, the volunteer will need to check in at a manned station the first time they check in. After that, their previous location will be suggested.


For a volunteer to use a Self check-in station, one of two conditions must be met:

  1. Their last check-in as a volunteer must have been for the same location and time

  2. They must be scheduled in Services for a matching time, and their Services team or position name must exactly match a Check-Ins location.

If neither of the above applies, the volunteer will see a No locations available alert and will need to check-in at a Manned station.

View Check-Ins in Services

As people start to check in, you'll see a small checkmark icon next to the team member. You can hover over the checkmark to see which time they attended.


Checkmarks will appear for volunteers who are checked in through Check-Ins or have been marked as Attended with the Services Attendance feature.

View People Who Didn't Check In

After the event is over, use the Services report to see who did not check in but was confirmed on the schedule.

In a plan, click print, and then choose the CHECK-INS: Absent people report.

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