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Check-Ins and Services Integration

With the Check-Ins and Services integration, your scheduled volunteers can quickly check in at a station or with the Church Center app! Check-Ins and Services are connected by the Check-Ins event session date and time matching the Services plan date and time. When a scheduled person checks in, the integration will trigger attendance in both Services and Check-Ins.

Go to the Check-Ins event settings to enable the Services integration.

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Check in Scheduled Volunteers

Once the integration is enabled, anyone scheduled in Services who checks in will be automatically marked as the Volunteer type if they check in at the same time as their scheduled plan. Volunteers will have a different experience based on whether or not there is a location in the Check-Ins event that matches their scheduled team or position in Services.

Check-in Method

Matching Location

No Matching Location

Church Center App

The volunteer is pre-checked into that matching location as the Volunteer type. 

If Complete Check-In is enabled, they will be checked in with no need to scan a QR code at the station. 

The volunteer can pre-check into a location they match the filters for as a Regular type. 

If Complete Check-In is enabled, they can checked in without scanning at a station, to any location they fit the filters for as a Regular type. 

Manned Station

The matching location is suggested and the volunteer is automatically set as the Volunteer type. 

The volunteer is automatically set as the Volunteer type, and Check-Ins suggests the last location they volunteered in. The correct location can be manually selected. 

Self Station

The matching location is suggested and the volunteer is automatically set as the Volunteer type. 

The volunteer sees No Locations Available and must be checked in at a manned station. 

Classroom Roster

The volunteer doesn't show on the Ready tab unless they've previously volunteered in that classroom within the timeframe set by the roster settings. 

They can be searched for outside of the roster to be checked in, and their type will automatically be set to Volunteer.

Important

The Services integration is not required to check in volunteers, and removing someone from the schedule may or may not affect their experience at the station. For more information about checking in volunteers without scheduling them in Services, review this guide: Check In a Volunteer

To verify if the Services integration was used in a particular instance, look for the Services logo in the check-in details. 

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View Check-Ins in Services

When people check in through Check-Ins or are marked as Attended in Services, a checkmark appears next to the team member in the Services plan. You can hover over the checkmark to see which time they attended.

attendance time stamp.png

The checkmarks are color-coded for each day of the week, like in the main times section, so it’s easier to tell the difference between Wednesday night choir rehearsal attendance and Sunday morning attendance.

View People Who Didn't Check In

After the event, use the Services Check-Ins: Absent People report to see who did not check in but was confirmed on the schedule.

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Troubleshooting

If the Services integration is not working with Check-Ins as expected, check the following sections.

Test the Integration

Test the integration between the Services plan and Check-Ins event by using a manned station. Select a person scheduled for the upcoming event and check them into the upcoming session using the location and time listed under their name.

manned_station_services_test.gif

From the corresponding plan, ensure the scheduled person has a checkmark next to their name.

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Matching Times

Confirm the times your volunteers are scheduled to in the plan exactly match the event time.

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Matching Names

Confirm the team or position names exactly match the event location names.

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