People who teach or serve at your events can check in with the Volunteer check-in type. You can use ratio filters on locations to ensure Regulars/Guests don't outnumber Volunteers, ensure they have finished their background check requirements, utilize a different name label, and much more!
Check-Ins will automatically show their check-in type as the Volunteer check-in type if one of the following applies:
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their last check-in to this event was as a Volunteer.
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you are using the Check-Ins/Services integration, and the volunteer is scheduled in the corresponding plan.
If those two things have not happened, follow the steps below to check in your Volunteers.
If a person is a Volunteer for the first time, check them in on a manned station.
From those stations, you can choose their type to be Volunteer, which will override any filters on the location.
If you want to create a location that is for volunteers only, set up the location filters to be Volunteers only.
Caution
If the location is closed, no one, including a Volunteer, can check in.
If the location requires background checks for Volunteers, a Volunteer without a background check will not be able to check in from any station.
Volunteers under 18 can manually have a background check set to Clear that doesn't expire until their 18th birthday.
If you want Volunteers to wear a name label, enable Volunteer on the name label.
Unless you want someone to pick up the Volunteers, disable Volunteer on the security label.
Tip
You can create a label just for Volunteers, which doesn't have a security code or checked in by person.
With the Check-Ins and Services integration, your scheduled volunteers can quickly check in at a station or with the Church Center app! Check-Ins and Services are connected by the Check-Ins event session date and time matching the Services plan date and time. When a scheduled person checks in, the integration will trigger attendance in both Services and Check-Ins.
Go to the Check-Ins event settings to enable the Services integration.
Once the integration is enabled, anyone scheduled in Services who checks in will be automatically marked as the Volunteer type if they check in at the same time as their scheduled plan. Volunteers will have a different experience based on whether or not there is a location in the Check-Ins event that matches their scheduled team or position in Services.
|
Check-in Method |
Matching Location |
No Matching Location |
|---|---|---|
|
Church Center App |
The volunteer is pre-checked into that matching location as the Volunteer type. If Complete Check-In is enabled, they will be checked in with no need to scan a QR code at the station. |
The volunteer can pre-check into a location they match the filters for as a Regular type. If Complete Check-In is enabled, they can checked in without scanning at a station, to any location they fit the filters for as a Regular type. |
|
Manned Station |
The matching location is suggested and the volunteer is automatically set as the Volunteer type. |
The volunteer is automatically set as the Volunteer type, and Check-Ins suggests the last location they volunteered in. The correct location can be manually selected. |
|
Self Station |
The matching location is suggested and the volunteer is automatically set as the Volunteer type. |
The volunteer sees |
|
Classroom Roster |
The volunteer doesn't show on the Ready tab unless they've previously volunteered in that classroom within the timeframe set by the roster settings. They can be searched for outside of the roster to be checked in, and their type will automatically be set to Volunteer. |
|
Important
The Services integration is not required to check in volunteers, and removing someone from the schedule may or may not affect their experience at the station. For more information about checking in volunteers without scheduling them in Services, review this guide: Check In a Volunteer
To verify if the Services integration was used in a particular instance, look for the Services logo in the check-in details.
When people check in through Check-Ins or are marked as Attended in Services, a checkmark appears next to the team member in the Services plan. You can hover over the checkmark to see which time they attended.
The checkmarks are color-coded for each day of the week, like in the main times section, so it’s easier to tell the difference between Wednesday night choir rehearsal attendance and Sunday morning attendance.
After the event, use the Services Check-Ins: Absent People report to see who did not check in but was confirmed on the schedule.
If the Services integration is not working with Check-Ins as expected, check the following sections.
Test the integration between the Services plan and Check-Ins event by using a manned station. Select a person scheduled for the upcoming event and check them into the upcoming session using the location and time listed under their name.
From the corresponding plan, ensure the scheduled person has a checkmark next to their name.