Allergies/Medical Notes

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In order to know any special needs of those checking in, you can add medical notes to their profile. These notes can be printed on the person's name tag.


If you choose to add medical data, make sure you comply with the Health Insurance Portability and Accountability Act (HIPAA). For more information, see Planning Center's Privacy Policy.


For any sensitive information, you can use an abbreviation or code that volunteers understand. Or, if you don't need it to be printed on a label, either remove medical notes from the label or create a Custom Field and add the information to the field.

From a person's profile, enter any medical information you want to be added onto their name tag.



If you update someone's medical note after they check in, you will need to check them in again to get a label that reflects the new information. Reprinting the label will not show the new information.

From a station, you can add medical notes when you add a new person or before you check them in.

  1. Search for their name.

  2. Click the pencil.

  3. Click Edit Profile to make changes.


Enter the medical note you want to print on a person's name tag.



If you have a file with medical information on it, you can import the file from People.

When a name tag is printed at check-in, it will show the medical note.



Avoid adding "No Allergies" to make that field on the label more prominent.

Medical notes will also show on the roster station.


Gather Medical Notes

If you want to make sure you have the correct medical information, you can have parents update this information for their children in Church Center or via a People Form.

Additionally, you can gather this information as an optional field on a Registrations Selection.


Medical Notes in Other Apps

When you edit a profile in any product, you can view and edit the Medical Notes section.

CAPEM_medical notes_arrow.png

However, outside of the profile box, the Medical Notes are only shown in Check-Ins, People, and Registrations.

Medical Notes are on the Profile tab in People.


If Medical Notes is an optional field for an event, the field will be auto-filled if notes are already on a person's profile. Those notes will show on the attendee's registrations.

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